Understanding the content lock feature
The content lock feature in the CMS prevents simultaneous edits on a page, ensuring content integrity during updates.
When you engage the lock by entering Edit mode, the page is reserved exclusively for your edits until one of the following occurs:
Save completion: The page is saved, whether as a Draft or for Review.
Manual unlock: You click the "Unlock" button at the bottom of the page.
Time elapse: A 4-hour period expires without any save activity.
Administrative action: A site admin or approver manually unlocks the page.
How to unlock a page you have locked
To manually release a content lock you have activated:
Navigate to the "Edit" screen.
Scroll to the bottom and click the "Unlock" button.
Alternatively, bulk unlock is available through:
Locked Content Listing: Go to
Content > Locked content
and select pages to unlock.Bulk Action: Click "Apply to selected items" for the chosen pages.
What to do if you want to edit a page that is locked by another editor
If you attempt to edit a page that has been locked by another CMS users, you’ll see this message:
"This content is being edited by
[username]
and is locked since[time elapsed]
."
Options in this scenario:
Wait: Return later to edit the page.
Communicate: Contact the editor directly for unlocking.