SDP - Knowledge Base

Welcome to the Single Digital Presence Help Centre

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We manage all requests through our service desks. This allows us track and manage customer requests in a timely way. Access is provided through the Digital Victoria Help Centre.

Recently Updated

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  about 15 hours ago • attached by James O'Dwyer
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  about 15 hours ago • attached by James O'Dwyer
• How to access Single Digital Presence (SDP) training

  yesterday at 9:27 pm • contributed by Marcella Marino
• How to access a department or agency's publishing queue in Jira

  yesterday at 4:25 am • contributed by Marcella Marino
• How to create a URL redirect

  yesterday at 4:02 am • contributed by Marcella Marino
• How to set up an independent website using Single Digital Presence

  yesterday at 12:56 am • contributed by Marcella Marino
• Start a publishing queue under the federated publishing model

  27 Nov, 2023 • contributed by Peter Roper
• How to contact your department's central digital team

  27 Nov, 2023 • contributed by Peter Roper
• Reporting a bug

  24 Nov, 2023 • contributed by Emma Cameron
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  23 Nov, 2023 • attached by Marcella Marino
• image-20231123-052655.png

  23 Nov, 2023 • attached by Marcella Marino
• image-20231123-045041.png

  23 Nov, 2023 • attached by Marcella Marino
• image-20231123-044533.png

  23 Nov, 2023 • attached by Marcella Marino
• How to reset a user's two-factor (2FA) authentication application (for site admins)

  23 Nov, 2023 • contributed by Marcella Marino
• How to manage an accessibility failure

  23 Nov, 2023 • contributed by Marcella Marino

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