How to use the vic.gov.au Google Analytics 4 (GA4) dashboard

Owned by Jess Pietsch (Unlicensed)
Last updated: 06 May, 2024 by Marcella Marino
5 min read

This guide covers the key metrics you can access on the GA4 dashboard. Use the dashboard to monitor the performance of key metrics for pages on vic.gov.au.

On this page:

Explore each dashboard page in detail

How to access the dashboard

Our dashboard is public and can be accessed without an account or permissions.

Find a list of all available Google Analytics dashboards.

If you’ve been emailed an analytics report that you cannot access, log an SDP support request.

Dashboard landing page

Once the dashboard is open, you should see the Overview page:

This page includes the following metrics:

  • Total Sessions

  • Sessions by Day

  • Engagement Rate

  • Sessions with search

  • New vs Returning users

  • Devices by engaged sessions

  • Social network engaged sessions

  • Feedback on what this page helpful (Note: there is a current issue with this data which is pending a fix)

  • Top 5 pages

  • Top 5 referral sources

  • Top 5 search terms across Google

  • Top 5 grants, publications and news items

  • Top 5 downloads

  • Sessions broken down by weekly comparison and daily comparison

Navigating the dashboard

The dashboard has 11 different pages, which can be found in the left-hand column. You can select the arrow below the menu to expand or collapse the dashboard pages section.

Date range

Select the drop-down against the date picker to choose one of the following date options:

  • manually populate a specific Start Date and End Date

  • the Fixed list of options, for example last 14 days, last 30 days, today or yesterday.

Changing the date range is temporary and can be updated at any time.

Filters

Filters refine or reduce the data that is displayed, so you can view only the data that is relevant to you. Clicking on a filter will reveal a drop-down list with options to select or deselect.

There are 4 filters that can be used:

In this example, choosing Grants in the site section filter options will limit the data displayed to only content tagged to that specific site section.

You can select more than one option, or choose to select all and then exclude just a few options.

Once you’ve finished with a specific filter, click on the – sign next to the filter name to reset it. You can also click the Reset button in the top-right corner of the dashboard to reset all data to the default options again.

Sharing options

You can select the Share option to:

  • invite people to view the dashboard

  • schedule an email delivery for the dashboard

  • get a shareable link to the report

  • download the report.

Invite people

This option will let you share the dashboard with others by sending them an email with the link to it.

You can choose the type of access they need as well: either Viewer or Editor.

Schedule email delivery

You can use this option to email yourself and/or others a regular report of the data. You can customise the pages to be included, the date and time and how frequently it gets sent.

You can also add filters to the report, if you want to only send the delivery with specific filters applied

Get report link

This option will give you a link to the dashboard that you can copy and paste to share with others.

Download report

This option allows you to download the report as a PDF file.

You can choose to download all pages or customise your page selection. If sensitive information is included in the report, you can choose the option to make the file password protected. 

Support

If you have any questions about the dashboard, log an SDP support ticket.

Related guides

You can also read our guides that go into more detail on each specific dashboard page: