How to use pages and downloads: vic.gov.au Google Analytics 4 (GA4) dashboard

Owned by Jess Pietsch (Unlicensed)
Last updated: 06 May, 2024 by Marcella Marino
3 min read

This guide covers the pages and downloads section of the GA4 dashboard. The section includes top pages, error pages and downloads.

On this page:

Top pages

Page detail

This table shows the performance of top pages for the whole of the vic.gov.au website, or for any filtered options selected, such as site section(s).

  • Page Path:  The URL of the page.

  • Engagement Read Count: This is a custom event for Government websites using the Ripple container. This is calculated based on the number of words on page / the time spent on page. This event is to help understand if users were engaged on the page.

  • Avg. read count/views: This is the engagement read count / views of the page.

  • % Δ (next to the Avg. read count/views): Whether there has been an increase or decrease in the metric. An increase will have a green arrow, and a decrease will have a red arrow and be a negative number.

  • Views:  The number of views the page has had.

  • % Δ (next to the views): An increase or decrease in the page views.

Downloads

Pages with downloads

  • Page Path: URL of the page where a download has occurred.

  • Event Count: The number of times someone clicked a download on the page

  • % Δ: An increase or decrease of users downloading something on the page.

You can also click on a specific page path to filter the results in the Downloads table – this will show you all the download options being clicked on by users on that specific page.

Clicking on the specific page path option again will reset the results.

Downloads

  • File Name: The name of the file that was downloaded

  • Event Count: The number of times this file has been downloaded.

  • % Δ: An increase or decrease in this file being downloaded.

You can also click on a specific option in the file name column to filter the results in the Pages with downloads table – this will show you what page(s) the downloadable file is embedded on.

Clicking on the specific file name option again will reset the results.

Page Interactions

Each time a user interacts with an element on a page across the website, this interaction is counted. The Page interactions table allows you to measure the number of elements that were interacted with on a specific page.

  • Page Path: URL of the page where the interactions occurred. 

  • Views: The number of times the page was viewed

  • Link Clicks: This is the number of clicks that occurred across each page. This includes campaign clicks, button clicks, external clicks etc. 

  • Social Shares: This is the number of clicks on the share this page links on the page.

  • Email Clicks: This is the number of clicks on an email address on the page.

  • File Downloads: The number of files downloaded.

  • Form Submits: This includes the “was this page helpful” form.

  • Video Plays: The number of video's played.

You can also change the filtering of the table by clicking on the header of the event.