How to access analytics dashboards for Google Analytics (GA4), customer satisfaction and search

Use GA4 dashboards to check the performance of a website or specific webpages. Our dashboards are public and can be accessed by anyone, anytime.

On this page:

GA4 dashboards

Use the measuring content performance digital guide and GA4 dashboards to find:

  • number of sessions and users

  • form submissions

  • audience, software and technology

  • campaigns and referrals.

Note: Universal Analytics ceased processing new hits from 1 July 2023 and Google Analytics 360 (GA 360) properties will stop processing hits on 1 July 2024.

Access the GA4 dashboards

Dashboard guide 

Visit the introduction to GA4 dashboard training page to learn more about:

  • differences between Universal Analytics and GA4

  • new metrics and dimensions in the dashboard

  • how to use and interpret the dashboard.

Dashboard customisation

When we create a dashboard for your website, we use the vic.gov.au dashboard as a base template but always customise it for individual websites as they go live, based on the specific data available. These customisations may include adding or updating filters, modifying dimensions, and similar adjustments.

We can make pages that are currently not returning data visible. However, once the feature or content becomes available on the site, data validation and additional tweaks may be needed to ensure the dashboard reflects the most relevant data. This is often required to account for the unique nuances of each website. Hence, we recommend that other websites to submit a ticket if they wish to see additional data points in the dashboard.

For example, if your dashboard does not provide data on publications, and then you add a publication to your website, then this would mean a change is required for your dashboard.

Please submit an SDP analytics support ticket to request this change on your dsahboard.

Single Digital Presence websites roll-up dashboard

Use the Single Digital Presence (SDP) roll-up dashboard to pull data for all websites or a specific website using SDP. Visit our roll-up dashboard page for a list of included websites.

Customer feedback ('Was this page helpful?' data)

Use the sentiment analysis dashboard to find the data and comments from the ‘Was this page helpful?’ feedback form.

This dashboard will only display data collected from web content using the content.vic.gov.au content management system (CMS).

Find out more about this dashboard and a suggested process for tracking this data in our How to find and use your 'Was this page helpful' feedback guide.

 

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