Use GA4 dashboards to check the performance of a website or specific webpages. Our dashboards are open to anyone - no login is needed.
Vic.gov.au analytics and customer feedback
Use the vic.gov.au dashboard for analytics on:
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public and can be accessed by anyone, anytime.
On this page:
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GA4 dashboards
Use the measuring content performance digital guide and GA4 dashboards to find:
number of sessions and users
form submissions
audience, software and technology
campaigns and referrals.
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Note: Universal Analytics ceased processing new hits from 1 July 2023 and Google Analytics 360 (GA 360) properties will stop processing hits on 1 July 2024. |
Access the GA4 dashboards
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Use the sentiment dashboard for percentage of negative feedback towards vic.gov.au websites.
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About the Sentiment Analysis Dashboard
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Our vic.gov.au webpages have a user feedback form at the bottom of each page, asking the user to rate whether it was helpful (Yes or No) and offering an optional comments field. This dashboard de-identifies and displays this feedback as well as applying a sentiment analysis to the comments. You can use it to filter to a specific time frame as well as sites and/or site sections. You can find:
You can filter down to the comments at a page level or for a category, such as 'UX' or 'Customer service'. You can also export a copy of the information for your own records. |
Vic.gov.au search
Find the previous calendar month's search performance and top search terms by site.
Dashboard guide
Visit the introduction to GA4 dashboard training page to learn more about:
differences between Universal Analytics and GA4
new metrics and dimensions in the dashboard
how to use and interpret the dashboard.
Single Digital Presence websites roll-up dashboard
Use the Single Digital Presence (SDP) roll-up dashboard to pull data for all websites or a specific website using SDP. Visit our roll-up dashboard page for a list of included websites.
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Request a new dashboard
Raise a ticket to request a new dashboard for your website.
Access Google Analytics 360
If you’d like personal access to Analytics 360, you need to create a Gmail account using your work email.
Once your Gmail account has been created, raise a ticket to request access.
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Customer feedback ('Was this page helpful?' data)
Use the sentiment analysis dashboard to find the data and comments from the ‘Was this page helpful?’ feedback form.
This dashboard will only display data collected from web content using the content.vic.gov.au content management system (CMS).
Find out more about this dashboard and a suggested process for tracking this data in our How to find and use your 'Was this page helpful' feedback guide.
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