Jira Service Management

{"xsrfToken":"0e4302ea-b0a4-45f0-bb82-bb9081e7191b_1a8d7adce40210086b74a5589904a55790ff41f4_lout","branding":{"id":"29","key":"gmps","name":"Analytics support","portalBaseUrl":"/servicedesk/customer/portal/29"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Digital Victoria Help Centre","sharedPortalName":"Digital Victoria Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-GB":{"helpCenterTitle":"Welcome to the Digital Victoria Help Centre","sharedPortalName":"Digital Victoria Help Centre","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"29","key":"gmps","projectId":10185,"serviceDeskId":29,"name":"Analytics support","description":"<p>Raise a request for Google Analytics, Tag Manager, Optimise360, DataStudio, SEO Advice, BigQuery and Cloud Platform, or Hotjar support.</p>","portalBaseUrl":"/servicedesk/customer/portal/29","onlyPortal":false,"reqTypes":[{"id":"426","name":"Data request form","descriptionHtml":"","callToAction":"Data request form","introHtml":"<p>Request access to SEO data or Google Analytics data for coroanvirus.vic.gov.au and vic.gov.au.</p>","icon":10467,"iconUrl":"https://digital-vic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[71],"key":""},{"id":"258","name":"Google Analytics user access","descriptionHtml":"<p>By completing this form, analyst user access will be provided to the Google Analytics property for coronavirus.vic.gov.au or vic.gov.au. To gain access to the GA property for an SDP website please contact the agency responsible for the website. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Please note</b>: you must have a Google account enabled with your work email address to gain access to Google Analytics. Please ensure you have done so before requesting access.</p>","callToAction":"Google Analytics user access","introHtml":"<p>Request user access to the Google Analytics property for coronavirus.vic.gov.au or vic.gov.au. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\">To gain access to the GA property for any other SDP website please contact the agency responsible for the website.</p>","icon":10560,"iconUrl":"https://digital-vic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10560","groups":[71],"key":""},{"id":"257","name":"Google Marketing Platform Support - Detailed","descriptionHtml":"","callToAction":"Google Marketing Platform Support - Detailed","introHtml":"<p>Support for Google Analytics, Google Tag Manager, Google Optimize & Data Studio</p>","icon":10492,"iconUrl":"https://digital-vic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[71],"key":""},{"id":"259","name":"Hotjar user access","descriptionHtml":"<p>By completing this form, read only user access will be granted to the Department of Premier and Cabinet Hotjar account. We provide access to the Hotjar account for websites that are managed under the Department of Premier and Cabinet.</p>","callToAction":"Hotjar user access","introHtml":"<p>Request read-only user access to the Department of Premier and Cabinet Hotjar account. Applicable only to websites that are operated by DPC or SDP.</p>","icon":10560,"iconUrl":"https://digital-vic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10560","groups":[71],"key":""},{"id":"260","name":"Publish marketing tags through Google Tag Manager","descriptionHtml":"","callToAction":"Publish marketing tags through Google Tag Manager","introHtml":"","icon":10560,"iconUrl":"https://digital-vic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10560","groups":[71],"key":""},{"id":"420","name":"SEO advice and analysis","descriptionHtml":"","callToAction":"SEO advice and analysis","introHtml":"<p>Request support and recommendations on on-page and meta tags optimisation, keyword research, content gap, rank tracking, and many more.</p>","icon":10467,"iconUrl":"https://digital-vic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[71],"key":""},{"id":"261","name":"Sign up for the Google Analytics 360 government contract","descriptionHtml":"","callToAction":"Sign up for the Google Analytics 360 government contract","introHtml":"","icon":10560,"iconUrl":"https://digital-vic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10560","groups":[71],"key":""}],"reqGroups":[{"id":71,"name":"General"}],"orderMapping":{"71":[257,260,261,258,259,420,426]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"046defcb-cf39-3658-a7f5-7aa186b77971","appLinkName":"System Confluence","spaceKey":"SAK","spaceName":"SDP Analytics Knowledgebase","isServer":false},"labels":[],"projectKey":"GMPS","serviceDeskId":29},"createPermission":true,"portalAnnouncement":{"portalId":29,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GMPS","userLanguageHeader":"Delays in Ticket Responses","userLanguageMessageWiki":"<p>The Single Digital Presence analytics team is currently prioritising scheduled work as we have less capacity. Please note that there will be a delay in the response time for any tickets that are created. Thank you</p>","defaultLanguageHeader":"Delays in Ticket Responses","defaultLanguageMessage":"The Single Digital Presence analytics team is currently prioritising scheduled work as we have less capacity. Please note that there will be a delay in the response time for any tickets that are created. Thank you","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Digital Victoria Help Centre","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://digital-vic.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}