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Alert the content editor via the Service Desk publishing request that the page does not meet our standards by sending the below template.
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Jira response template
If you have any questions, please let me know. If you or your team needs any guidance on meeting accessibility requirements, you can book in for a consultation with an SDP content team member: https://outlook.office365.com/owa/calendar/SingleDigitalPresencevicgovau@vicgov.onmicrosoft.com/bookings/
Many thanks,
[your name]
Disclaimer notice
For non-accessible pages, the following disclaimer notice will be placed on the page.
The Victorian Government is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This page may not meet our minimum WCAG 2.0. accessibility standards.
If you are unable to read any of the content of this page, you can contact the content owners for an accessible version.
Contact email:
Contact number:
Notification email
Subject: Accessibility breach
Hi ______‘accessibility failure’ template:
...
Accessibility failure template
Hello [insert name here],
Unfortunately, the page you have submitted for review does not meet
...
...
requirements and is unable to be published at this time.
...
[Describe where the standards are not being met]
...
...
Act 1992 requires agencies to ensure people with disabilities have the same access to information and services as others in the community. It is a requirement for all
...
government sites to meet WCAG
...
We request that you update your page to meet the Accessibility standards before it can be published. Details on how to make your page accessible can be found on our Single Digital Presence guides.
If you are unable to make your page accessible and would still like to proceed with publishing, we require you to respond to this email with the following acknowledgement. A disclaimer notice will also be placed on the page.
I understand that the following page does not meet WCAG AA standards and is in breach of the Disability Discrimination Act 1992. I accept the responsibility for any action that may be initiated by failing to comply. I also agree to provide contact details for anybody seeking an accessible version of our information. These contact details will be published publicly on the web page, along with an accessibility disclaimer.
I commit to providing an accessible version by: [date]
Page title & link:
Reason for exception:
Contact email:
Contact phone number:
Authorised by:
Date:
Disclaimer notice
For non-accessible pages, the following disclaimer notice will be placed on the page.
The Victorian Government is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This page may not meet our minimum WCAG 2.0. accessibility standards.
If you are unable to read any of the content of this page, you can contact the content owners for an accessible version.
Contact email:
Contact number:
Notification email
Subject: Accessibility breach
Hi ______,
Unfortunately, the page you have submitted for review does not meet our accessibility standards and is unable to be published at this time.
[Describe where the standards are not being met]
The Disability Discrimination Act 1992 requires agencies to ensure people with disabilities have the same access to information and services as others in the community. It is a requirement for all Government sites to meet WCAG 2.0 guidelines.
...
To meet the requirements and have your page published, you will need to [add guidance, e.g. “provide the contents of the PDF as a web page.”]
If you are unable to make your page accessible at this time and would still like to proceed with publishing, we require you to respond to this email with the following acknowledgement. A disclaimer notice will
...
be placed on the page
...
I understand that the following page does not meet WCAG AA standards and is in breach of the Disability Discrimination Act 1992. I accept the responsibility for any action that may be initiated by failing to comply. I also agree to provide contact details for anybody seeking an accessible version of our information. These contact details will be published publicly on the web page, along with an accessibility disclaimer.
I commit to providing an accessible version by: [date]
Page title & link:
Reason for exception:
Contact email:
Contact phone number:
Authorised by:
Date:
Disclaimer notice
For non-accessible pages, the following disclaimer notice will be placed on the page.
The Victorian Government is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This page may not meet our minimum WCAG 2.0. accessibility standards.
If you are unable to read any of the content of this page, you can contact the content owners for an accessible version.
Contact email:
Contact number:
Notification email
Subject: Accessibility breach
Hi ______,
Unfortunately, the page you have submitted for review does not meet our accessibility standards and is unable to be published at this time.
[Describe where the standards are not being met]
The Disability Discrimination Act 1992 requires agencies to ensure people with disabilities have the same access to information and services as others in the community. It is a requirement for all Government sites to meet WCAG 2.0 guidelines.
We request that you update your page to meet the Accessibility standards before it can be published. Details on how to make your page accessible can be found on our Single Digital Presence guides.
If you are unable to make your page accessible and would still like to proceed with publishing, we require you to respond to this email with the following acknowledgement. A disclaimer notice will also be placed on the page.
with the contact information.
-
I understand that the following page does not meet WCAG AA standards and is in breach of the Disability Discrimination Act 1992. I accept the responsibility for any action that may be initiated by failing to comply. I also agree to provide contact details for anybody seeking an accessible version of our information. These contact details will be published publicly on the web page, along with an accessibility disclaimer.
I commit to providing an accessible version by: [date]
Page title & link:
Reason for exception:
Contact email:
Contact phone number:
Authorised by:
Date:
If you have any questions, please
...
Many thanks,
[your name]
Disclaimer notice
For non-accessible pages, the following disclaimer notice will be placed on the page.
The Victorian Government is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This page may not meet our minimum WCAG 2.0. accessibility standards.
If you are unable to read any of the content of this page, you can contact the content owners for an accessible version.
Contact email:
Contact number:
Notification email
Subject: Accessibility breach
Hi ______,
Unfortunately, the page you have submitted for review does not meet our accessibility standards and is unable to be published at this time.
[Describe where the standards are not being met]
The Disability Discrimination Act 1992 requires agencies to ensure people with disabilities have the same access to information and services as others in the community. It is a requirement for all Government sites to meet WCAG 2.0 guidelines.
We request that you update your page to meet the Accessibility standards before it can be published. Details on how to make your page accessible can be found on our Single Digital Presence guides.
If you are unable to make your page accessible and would still like to proceed with publishing, we require you to respond to this email with the following acknowledgement. A disclaimer notice will also be placed on the page.
I understand that the following page does not meet WCAG AA standards and is in breach of the Disability Discrimination Act 1992. I accept the responsibility for any action that may be initiated by failing to comply. I also agree to provide contact details for anybody seeking an accessible version of our information. These contact details will be published publicly on the web page, along with an accessibility disclaimer.
I commit to providing an accessible version by: [date]
Page title & link:
Reason for exception:
Contact email:
Contact phone number:
Authorised by:
Date:
If you have any questions, please email digital@dpc.vic.gov.au and a member of the content team will be able to assist.
Many thanks,
[your name]
let me know. If you or your team needs any guidance on meeting accessibility requirements, you can book in for a consultation with an SDP content team member: Book a content design or training session (for Editors and Approvers) - You can book online!
Many thanks,
[publishing queue approver name]
Wait for the editor’s reply
Set the CMS page back to Draft with the following revision note (this will let the rest of the team know that this person has already been contacted):
...
update the page to meet the standards
proceed with publishing, with an accessibility failure disclaimer added to the page.
Publishing with disclaimer
Before publishing, the content editor will need to respond to your message about the breach with:
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If the editor acknowledges they are in breach and
...
wants to proceed with publishing
...
, they will need to provide you with contact details to include in the published accessibility failure disclaimer
...
.
Adding a disclaimer and publishing
Once the editor has acknowledged they are in breach of the accessibility requirements and has provided you with contact details, add the accessibility disclaimer to the page with ‘call-out’ formatting and publish.
| Note |
|---|
The Victorian Government is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This page may not meet our minimum WCAG AA accessibility standards. If you are unable to read any of the content of this page, you can contact the content owners for an accessible version: Contact email: |
Steps to follow in the service desk
Change the ticket status to On Hold.
Change the Component to Accessibility issue.
Change the Date required to the date the editor has committed to fix the issue.
The day before the Date required, the Service Desk will notify the Assignee to let them know the date has arrived. Check to see if the issue has been resolved:
if resolved, you can close the ticket
if not resolved, use the comments to request an update
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