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A click heatmap is a visual representation using thermal imaging that tells you where visitors are clicking.

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  • Only DGS and DPC staff can have ‘edit’ access to DPC’s Hotjar account.

  • ‘Read only’ access can be provided to other departments.

You can request access to Hotjar through SDP analytics support.

You can gather heatmap data for pages on vic.gov.au using Hotjar.

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Hotjar licenses are managed by each department independently. Contact your departmental digital team for more information.

If you are a DPC or DGS employee, request access to Hotjar through SDP analytics support.

Watch our video or read the guide below on how to generate a heatmap.

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