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The Disability Discrimination Act 1992 requires agencies to ensure people with disabilities have the same access to information and services as others in the community. It is a requirement for all government sites to meet WCAG AA guidelines.

This process will help guide you through the process for handling pages that do not meet government accessibility requirements.

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Jira response template

If you have any questions, please let me know. If you or your team needs any guidance on meeting accessibility requirements, you can book in for a consultation with an SDP content team member: https://outlook.office365.com/owa/calendar/SingleDigitalPresencevicgovau@vicgov.onmicrosoft.com/bookings/

Many thanks,

[your name]

Disclaimer notice

For non-accessible pages, the following disclaimer notice will be placed on the page.

The Victorian Government is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This page may not meet our minimum WCAG 2.0. accessibility standards.

If you are unable to read any of the content of this page, you can contact the content owners for an accessible version.

Contact email:
Contact number:

Notification email

Subject: Accessibility breach

Hi ______,

Unfortunately, the page you have submitted for review does not meet our accessibility

...

standards and is unable to be published at this time.

[Describe where the standards are not being met]

...

The Disability Discrimination

...

Act 1992 requires agencies to ensure people with disabilities have the same access to information and services as others in the community. It is a requirement for all

...

Government sites to meet WCAG

...

2.0 guidelines.

...

We request that you update your page to meet the Accessibility standards before it can be published. Details on how to make your page accessible can be found on our Single Digital Presence guides.

If you are unable to make your page accessible and would still like to proceed with publishing, we require you to respond to this email with the following acknowledgement. A disclaimer notice will also be placed on the page.

...

I understand that the following page does not meet WCAG AA standards and is in breach of the Disability Discrimination Act 1992. I accept the responsibility for any action that may be initiated by failing to comply. I also agree to provide contact details for anybody seeking an accessible version of our information. These contact details will be published publicly on the web page, along with an accessibility disclaimer.

I commit to providing an accessible version by: [date]

Page title & link:

Reason for exception:

Contact email:

Contact phone number:

Authorised by:

Date:

Disclaimer notice

For non-accessible pages, the following disclaimer notice will be placed on the page.

The Victorian Government is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This page may not meet our minimum WCAG 2.0. accessibility standards.

If you are unable to read any of the content of this page, you can contact the content owners for an accessible version.

Contact email:
Contact number:

Notification email

Subject: Accessibility breach

Hi ______,

Unfortunately, the page you have submitted for review does not meet our accessibility standards and is unable to be published at this time.

[Describe where the standards are not being met]

The Disability Discrimination Act 1992 requires agencies to ensure people with disabilities have the same access to information and services as others in the community. It is a requirement for all Government sites to meet WCAG 2.0 guidelines.

We request that you update your page to meet the Accessibility standards before it can be published. Details on how to make your page accessible can be found on our Single Digital Presence guides.

If you are unable to make your page accessible

...

and would still like to proceed with publishing, we require you to respond to this email with the following acknowledgement. A disclaimer notice will also be placed on the page.

...

I understand that the following page does not meet WCAG AA standards and is in breach of the Disability Discrimination Act 1992. I accept the responsibility for any action that may be initiated by failing to comply. I also agree to provide contact details for anybody seeking an accessible version of our information. These contact details will be published publicly on the web page, along with an accessibility disclaimer.

I commit to providing an accessible version by: [date]

Page title & link:

Reason for exception:

Contact email:

Contact phone number:

Authorised by:

Date:

Disclaimer notice

For non-accessible pages, the following disclaimer notice will be placed on the page.

The Victorian Government is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This page may not meet our minimum WCAG 2.0. accessibility standards.

If you are unable to read any of the content of this page, you can contact the content owners for an accessible version.

Contact email:
Contact number:

Notification email

Subject: Accessibility breach

Hi ______,

Unfortunately, the page you have submitted for review does not meet our accessibility standards and is unable to be published at this time.

[Describe where the standards are not being met]

The Disability Discrimination Act 1992 requires agencies to ensure people with disabilities have the same access to information and services as others in the community. It is a requirement for all Government sites to meet WCAG 2.0 guidelines.

We request that you update your page to meet the Accessibility standards before it can be published. Details on how to make your page accessible can be found on our Single Digital Presence guides.

If you are unable to make your page accessible and would still like to proceed with publishing, we require you to respond to this email with the following acknowledgement. A disclaimer notice will also be placed on the page.

...

I understand that the following page does not meet WCAG AA standards and is in breach of the Disability Discrimination Act 1992. I accept the responsibility for any action that may be initiated by failing to comply. I also agree to provide contact details for anybody seeking an accessible version of our information. These contact details will be published publicly on the web page, along with an accessibility disclaimer.

I commit to providing an accessible version by: [date]

Page title & link:

Reason for exception:

Contact email:

Contact phone number:

Authorised by:

Date:

...

If you have any questions, please

...

email digital@dpc.vic.gov.au and a member of the content team will be able to assist.

Many thanks,

[your name]

Disclaimer notice

For non-accessible pages, the following disclaimer notice will be placed on the page.

The Victorian Government is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This page may not meet our minimum WCAG 2.0. accessibility standards.

If you are unable to read any of the content of this page, you can contact the content owners for an accessible version.

Contact email:
Contact number:

Notification email

Subject: Accessibility breach

Hi ______,

Unfortunately, the page you have submitted for review does not meet our accessibility standards and is unable to be published at this time.

[Describe where the standards are not being met]

The Disability Discrimination Act 1992 requires agencies to ensure people with disabilities have the same access to information and services as others in the community. It is a requirement for all Government sites to meet WCAG 2.0 guidelines.

We request that you update your page to meet the Accessibility standards before it can be published. Details on how to make your page accessible can be found on our Single Digital Presence guides.

If you are unable to make your page accessible and would still like to proceed with publishing, we require you to respond to this email with the following acknowledgement. A disclaimer notice will also be placed on the page.

...

I understand that the following page does not meet WCAG AA standards and is in breach of the Disability Discrimination Act 1992. I accept the responsibility for any action that may be initiated by failing to comply. I also agree to provide contact details for anybody seeking an accessible version of our information. These contact details will be published publicly on the web page, along with an accessibility disclaimer.

I commit to providing an accessible version by: [date]

Page title & link:

Reason for exception:

Contact email:

Contact phone number:

Authorised by:

Date:

...

If you have any questions, please email digital@dpc.vic.gov.au and a member of the content team will be able to assist.

Many thanks,

[your name]

Set the CMS page back to Draft with the following revision note (this will let the rest of the team know that this person has already been contacted):

...

Note

The Victorian Government is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This page may not meet our minimum WCAG AA accessibility standards.

If you are unable to read any of the content of this page, you can contact the content owners for an accessible version:

Contact email:
Contact number:

...