Publishing queue training
Eligibility and training for Vic Gov CMS approver access.
RESOURCE
SDP publishing update
As we shift to our federated publishing model, departments and agencies are responsible for publishing their own content.
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be working in a Victorian government digital team responsible for a Single Digital Presence publishing queue
have completed the editor training
understand the digital accessibility requirements for publishing Victorian government content
commit to create user-centred content that follows the Victorian Government style guide.
Get started with publishing queue training
Step 1: Submit a new request
Submit an online request for publishing queue access
You need to attach email proof or a note of endorsement from your Senior Digital Manager.
Step 2: Watch the training videos and complete the quiz
Once your request has been approved, we'll send you a link to our training videos and the publishing queue readiness quiz.
About our training program
You will be introduced to a range of platforms, channels and people as part of the program:
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Single Digital Presence publishing queue/s (Jira service desk)
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Digital Victoria Help Centre (Jira customer portals)
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SDP publishing knowledge base (Jira service desk)
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SDP community in Microsoft Teams > Approver channel
SDP publishing round table (selected approvers per team)
Module | Description |
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Induction session | This 45-minute session will help you understand the permissions and responsibilities of having Approver level access in the Single Digital Presence CMS. |
Publishing queue management (Service Desk training) | When you receive notification that your Jira Service Desk licence is active, schedule a training session at a time that suits you to learn how to manage publishing requests. |
Extra modules available on request |
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SDP technical support service desk (the place to get out-of-hours support)
Escalating issues outside of SDP publishing hours (atlassian.net)
Urgent publishing requests outside of business hours (atlassian.net)