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Unfortunately, the page you have submitted for review does not meet our accessibility requirements and is unable to be published at this time.

[Describe where the standards are not being met]

The Disability Discrimination Act 1992 requires agencies to ensure people with disabilities have the same access to information and services as others in the community. It is a requirement for all Government sites to meet WCAG AA guidelines.

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I commit to providing an accessible version by: [date]

Page title & link:
Reason for exception:

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Escalating non-compliance or other issues

Talk to your manager

Your first point of call if an exemption is required should be your digital manager. They will make a decision on behalf of your department that should be recorded in the CMS. If an exemption is needed it should be brought to the publishing round table so we can start to understand the most common accessibility issues and look at ways to help improve our product and government systems.

This exemption should also be recorded in the CMS so that other approvers are aware of it. If the editor has commited to fixing the breach after publishing (due to a tight deadline etc), a date the breach will be fixed be should be agreed and recorded.

If a page with old accessibility breaches comes through to you use your discretion (or refer to your manager if unsure) based on age of content, audience size, impact of breach and effort to fix. Make a note of your decision in the Revision tab.

Examples of appropriate exemptions:

  • plain English/year 8 readability where content is already approved. Particularly for documents, media releases etc

  • very large reports/documents written for a public sector audience

  • templates where a user is more likely to use a word document than a html version e.g. procurement, teacher or health practitioner resources

Examples of issues

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that should be fixed:

  • 4 page fact sheets not in html

  • translated content not in html

  • closed captions and transcripts for video/audio

  • alternative/descriptive text for images, including diagrams and infographics

  • FAQ pages where content is duplicated and there are more than 10 FAQs

  • any documents created for a digital and/or inclusive audience e.g. digital strategies, inclusion guides for family violence, LGBTI equality etc

Publishing round table

Outstanding accessibility issues and recorded exemptions are discussed in the weekly content team meetingmonthly publishing round table. This is an opportunity to discuss any challenges you are having with editors.

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