{"xsrfToken":"0e4302ea-b0a4-45f0-bb82-bb9081e7191b_6751d0c5bbb482866f0e1e627611bdd066cb98fb_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Digital Victoria Help Centre","sharedPortalName":"Digital Victoria Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-GB":{"helpCenterTitle":"Welcome to the Digital Victoria Help Centre","sharedPortalName":"Digital Victoria Help Centre","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"sharedPortal":{"name":"Digital Victoria Help Centre","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://digital-vic.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"28","key":"wovgapi","name":"WOVG API Gateway","description":"<p>&#8211; report an incident or performance issue\n<br class=\"atl-forced-newline\" /> &#8211; general queries\n<br class=\"atl-forced-newline\" /> &#8211; access and training requests</p>","portalBaseUrl":"/servicedesk/customer/portal/28","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/28/20","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"14","key":"fpsdp","name":"SDP publishing support","description":"<p>content.vic.gov.au<br/>\n&ndash; content support requests <br/>\n&ndash; CMS user accounts<br/>\n&ndash; form requests</p>","portalBaseUrl":"/servicedesk/customer/portal/14","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/14/3","isFeatured":true,"rank":7,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"35","key":"evs","name":"Engage Victoria support","description":"<p>Request technical support or ask general questions about Engage Victoria</p>","portalBaseUrl":"/servicedesk/customer/portal/35","isFeatured":true,"rank":3,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"38","key":"vsd","name":"Versent Service Desk","description":"<p>Welcome! You can raise a request to the Versent Service Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/38","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"16","key":"fpvsba","name":"VSBA publishing queue","description":"<p>No requests can be made via this portal.</p>","portalBaseUrl":"/servicedesk/customer/portal/16","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/16/5","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"23","key":"fpdpc","name":"DPC publishing queue","description":"<p>Department of Premier and Cabinet content on vic.gov.au</p>","portalBaseUrl":"/servicedesk/customer/portal/23","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/23/12","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"34","key":"dvsd","name":"Data Victoria service desk","description":"<p>Raise a request for publishing data records on DataVic or support with the VPS Data Directory.</p>","portalBaseUrl":"/servicedesk/customer/portal/34","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/34/19","isFeatured":true,"rank":5,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"17","key":"fpdet","name":"DE publishing queue","description":"<p>Department of Education content on vic.gov.au</p>","portalBaseUrl":"/servicedesk/customer/portal/17","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/17/6","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"15","key":"fpshrine","name":"Shrine of Remembrance publishing queue","description":"<p>No requests can be made via this portal.</p>","portalBaseUrl":"/servicedesk/customer/portal/15","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/15/4","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"22","key":"fpdjcs","name":"DJCS publishing queue","description":"<p>Department of Justice and Community Safety content on vic.gov.au</p>","portalBaseUrl":"/servicedesk/customer/portal/22","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/22/11","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"11","key":"jira","name":"Jira and Confluence support","description":"<p>&#8211; new projects and spaces\n<br class=\"atl-forced-newline\" /> &#8211; onboarding/offboarding users\n<br class=\"atl-forced-newline\" /> &#8211; support or change requests\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />We can only assist with issues related specifically to Jira and Confluence.</p>","portalBaseUrl":"/servicedesk/customer/portal/11","isFeatured":true,"rank":1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"4","key":"tstvsd","name":"VCDI tech service desk","description":"<p>Victorian Centre for Data Insights\n<br class=\"atl-forced-newline\" /> &#8211; InsightsVictoria access requests\n<br class=\"atl-forced-newline\" /> &#8211; other VCDI system access requests\n<br class=\"atl-forced-newline\" /> &#8211; tech support &amp; change requests</p>","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/18","isFeatured":true,"rank":6,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"29","key":"gmps","name":"Analytics support","description":"<p>Raise a request for Google Analytics, Tag Manager, Optimise360, DataStudio, SEO Advice, BigQuery and Cloud Platform, or Hotjar support.</p>","portalBaseUrl":"/servicedesk/customer/portal/29","isFeatured":true,"rank":4,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"30","key":"spe","name":"SDP platform enhancements","description":"<p>Request a new feature or platform enhancement for SDP sites.</p>","portalBaseUrl":"/servicedesk/customer/portal/30","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/30/17","isFeatured":true,"rank":8,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"37","key":"dpn","name":"Victorian Public Notices","description":"<p>Web enquiries from the digital public notices website.</p>","portalBaseUrl":"/servicedesk/customer/portal/37","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"25","key":"fpdtf","name":"DTF publishing queue","description":"<p>Department of Treasury and Finance content on vic.gov.au</p>","portalBaseUrl":"/servicedesk/customer/portal/25","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/25/14","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":25,"isPortalHidingEnabled":true}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=digital-vic","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0e4302ea-b0a4-45f0-bb82-bb9081e7191b_6751d0c5bbb482866f0e1e627611bdd066cb98fb_lout","baseUrl":"https://digital-vic.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"cf9f6414-d80b-44a0-aab9-eafdb47aa023","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}