Digital Victoria Help Centre

Welcome to the Digital Victoria Help Centre

Featured portals

  1. Single Digital Presence

    Raise a support request or search our help articles.
    https://digital-vic.atlassian.net/servicedesk/customer/article/2030338745

  2. Jira and Confluence support

    – new projects and spaces
    – onboarding/offboarding users
    – support or change requests

    We can only assist with issues related specifically to Jira and Confluence.

  3. Engage Victoria support

    Request technical support or ask general questions about Engage Victoria

  4. Data Victoria service desk

    Raise a request for publishing data records on DataVic or support with the VPS Data Directory.

  5. VCDI tech service desk

    Victorian Centre for Data Insights
    – InsightsVictoria access requests
    – other VCDI system access requests
    – tech support & change requests

  6. SDP Platform Enhancements

    Request a feature, suggest an improvement or contact SDP about custom development work.

Suggested forms

  • Service Requests in BDM Ops

    ICT Support Team

  • Jira Support in Jira and Confluence support

    Raise a request for Jira Support

  • Raise a Request in Single Digital Presence

    Need some help? Use this form to search our help articles or submit a request for further assistance.

  • Service Request in Versent Service Desk

    Submit a Service Request

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