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DGS Help Centre

Welcome to the Department of Government Services Help Centre

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Featured portals

  • Single Digital Presence

    Raise a support request or search our help articles

  • Jira and Confluence support

    – new projects and spaces
    – onboarding/offboarding users
    – support or change requests

    We can only assist with issues related specifically to Jira and Confluence.

  • Engage Victoria support

    Request technical support or ask general questions about Engage Victoria

  • Data Discovery support

    Raise a request for publishing data records on DataVic or support with the VPS Data Directory.

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  • RIO Incidents in BDM Ops

    Report a System Issue

  • Raise a Request in Single Digital Presence

    Need some help? Use this form to search our help articles or submit a request for further assistance.

  • Service Requests in BDM Ops

    BDM ICT Support Team

  • Notify DIS Team of an upcoming change (Change Advice) in WoVG DIS Service Desk

    Notify us of an upcoming change or outage to your backend connectivity or services which may affect frontend services or other users.

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