Principles
The principles for developing SDP help articles
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We follow the Style Manual for SDP help articles. When content is technical and requires step-by-step instructions We follow the Microsoft Style Guide for SDP help articles. |
Find out how your knowledge base articles are performing | Jira Service Management Cloud | Atlassian Support
UI text box
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UI text box type = success |
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UI text box type = success |
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UI text box type = warning |
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UI text box type = error |
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UI text box type = note |
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UI text box type = tip |
| Info |
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Accessibility requirements go in a blue box with an [i] |
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Best practice tips or CMS tricks go in a green box with a tick icon |
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What not to do go in a red box with a cross icon |
Step-by-
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Use ShareX to capture screen shots (open-source screen capture tool available in the Microsoft Store)  Image RemovedUse the default red square to highlight your step Use the blur function to remove any unnecessary or identifying information |