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Watch the video

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GA4 dashboard training with Angela Taylor (Jellyfish) - YouTube

Topics

You can navigate to each topic via the following time stamps:

00:00:00 - Introduction

00:01:40 - GA4: What and why?

00:07:29 - Sessions vs users recap

00:16:35 - New metrics and dimensions in GA4

00:25:11 - The GA4 base container dashboard

00:42:24 - Pages, downloads & interactions by page

01:06:57 - Feedback

01:10:13 - Form submissions and abandonments

01:15:15 - Grants and programs, publications and news

01:21:15 - Content design

01:33:02 - Audience, software & technology

01:36:34 - Campaigns and referrals

01:43:18 - Search

01:49:00 - 404 pages

01:52:51 - Q&A

01:58:34 - Glossary

01:59:30 - Q&A

View the slide deck

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View the slide deck

View file
nameWoVG - Google Analytics 4 Dashboard Training.pdf

Transitioning to Google Analytics 4 (GA4)

As Universal Analytics winds down, the shift to GA4 is essential. New measurements in GA4 include:

  • Engaged Sessions: Sessions over 10 seconds or with multiple conversion events.

  • Engagement Rate: Supersedes the older bounce rate metric.

  • Average Engagement Time: Measures the time a user actively engages with a page or app.

Understanding GA4

  • Universal Analytics (Google Analytics 3) focuses on hits: page, event, ecommerce, etc. Google will discontinue Universal Analytics in July 2023. Users are advised to download historical data before this date.

  • GA4's Event-Based Model simplifies interactions, categorising them as events such as page views, transactions, and user testing.

Accessing Vic.gov.au Analytics Dashboards

  • Legacy Dashboard: Universal Analytics ceases new hits from 1 July 2023.

  • GA4 Dashboard: Includes new metrics and enhanced data insights.

Key GA4 metrics

  • Engaged Sessions vs. Sessions: Distinguishing active from passive engagement.

  • Engagement Rate: Calculated as engaged sessions divided by total sessions.

  • Average Engagement Time: Focuses on active page or app engagement.

  • Page Path + Query String: Merges app screens and web pages in reports.

  • Unique User Scrolls: Tracks users who scroll 90% of a page.

  • First User Medium vs. Session Medium: Differentiates initial referral sources from session-specific ones.

Utilising the Vic.gov.au Dashboard

  • Overview Page: Quick performance insights.

  • Pages, Downloads, Interactions: Engagement metrics.

  • Feedback Analysis: Measures content usefulness.

  • Form Submissions and Abandonments: Tracks form engagement.

  • Audience, Software, and Technology: Demographic and tech insights.

  • Campaigns and Referrals: Source and channel analytics.

Info

Considering paid SEO Tools
While free tools offer basic insights, paid SEO tools provide detailed data on keyword performance, link quality, and accessibility. Contact your departmental digital team for more information.

Dashboard for data insights

The vic.gov.au GA4 dashboard presents key performance indicators with in-depth filters. Note: Universal Analytics will stop processing new hits from 1 July 2024, but the legacy dashboard remains accessible. Learn More

Glossary of terms

  • CMS (Content Management System): Software for managing digital content.

  • Engagement Rate: Evaluates user interaction during visits.

  • Event-Driven Model: Focuses on user interactions.

  • SEO (Search Engine Optimisation): Enhances website visibility in search results.

  • Universal Analytics: The predecessor of GA4.