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Guidance for on how to create and embed transcripts for video and audio content.

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A transcript is the text version of the audio and key visual information contained in information in a video or audio file.

It should be as descriptive as is needed for those using the transcript enough for users to get the same level of understanding that they would from watching if they could watch and understand the video. 

Some videos may not have any audio or only have non-verbal audio (e.g. music , like music or sound effects). These still require a transcript describing the important visual information. 

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Videos, podcasts and other audio files published on vic.gov.au must include a transcript in order to . We do this to:

  • meet WCAG 2.1 accessibility requirements

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  • be accessible to people who are deaf or hard of hearing.

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If you don't provide a transcript, you 're preventing these prevent some users from accessing your information. 

A transcript will also enable a range of other users to engage with your content, such as those who:

  • people who have difficulty processing or focusing on auditory information

  • people who aren't are not proficient in English and find English 

  • find it easier to read text than to listen to audio

  • people with have a slow internet connections connection or limited mobile data

  • people who would prefer to skim a transcript than spend the time instead of watching or listening to the content

  • people who cannot play the audio because of the environment they're in (potentially too noisy to hear, or too quiet to play audio)

  • people who want to search through the information provided, for example to quote a speaker. transcript for quotes.

Providing a transcript will also improve your SEO as it allows search engines to index the information contained in your video or audio within the files.

Planning your transcript

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Some languages are written right-to-left and/or require a specific font to be used. For these transcripts, include the relevant language code in the landing page's meta data. These codes are listed in our Translated content guide.

Adding your transcript to the CMS 

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For more instructions on uploading a new video, read our guide on how to add a video

Example of best practice

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