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Instructions on how to add a video and its transcript to a page.

Videos should only be added to pages via the Media Library option in the CMS – not by copying and pasting in an embed code or URL onto the page. This ensures that all metadata attached to the video will display correctly as well as the link to your video's transcript.

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Info

Videos must have both closed captions and a transcript

Videos should not be uploaded directly to our Media library. They must be uploaded to a video hosting service, for example, YouTube or Vimeo. Then embedded within the Basic text component.

On this page:

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Upload a new video

Add a Basic text component to your page or put your cursor in an existing Basic text component where you'd like your video to go.

Select the Media icon in the formatting ribbon.

Select the Embed video tab.

Add the YouTube or Vimeo URL for your video (e.g.

https://www.youtube.com/watch?v=w_xOWTsLOEA).

Fill in the required fields:

  • Name =: a title for the video. 

  • Length =: the video duration (e.g. 2 mins 30 secs).

  • Summary = a short : a short description of the video (e.g. Robyn Green from Robyn's Soap House talks about the challenges and rewards of turning a hobby into a business, how she found the information she needed, and some business success tips.)

  • Transcript = : copy and paste in your transcript text. 

  • Licence = : choose from the dropdown options. 

The restricted details section is optional:

  • Audience =: e.g. Small business owner

  • Department =: e.g. Business Victoria

  • Topic =; e.g. Business

Leave the URL alias field blank.

Select Save video, then Embed.

On the next screen, leave the Display as option as Embedded with transcript. Adding a caption is optional. 

10. Click the Embed button to add this video to your basic text component. 

Portrait video format (Youtube Shorts or Vimeo)

We’re working on improving the embedded video function for this vertical format.

Instead of adding the video as a media item as described above, you’ll be using the embedded media function.

  1. Click on the Embedded content button

    Image Added
  2. Fill out the Title and URL fields.

    Image Added
  3. The dropdown should be set to iframe (the only option currently).

  4. Set width to 400 and height to 800.

  5. Submit.

Video hosting platforms

YouTube

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  • Video file is H264 or MP4

  • Caption file is SRT

  • Thumbnail options:

    • Select a preferred screenshot image for each video and save it as a JPG (max file size 1MB)

    • Pick a timecode from the video and select it in the Youtube YouTube backend. 

Vimeo

If you use Vimeo, make sure the privacy settings for your video are set to "Public". If this is set to "Unlisted" or another option, it will mean the video player doesn't display on the transcript page. 

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Videos must have both closed captions and a transcript. When hiring videographers, it's important to include the following requirements within briefs or requests for quotes. 

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The transcript must be provided as HTML text (not as an uploaded document). For more guidance, check out our guide to creating useful transcripts.

Closed captions

Closed captions are a text version of the audio information in a video that is timed with what's occurring visually. Captions should also identify who is speaking and include important non-speech information conveyed through sound, such as meaningful sound effects. 

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