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Videos must have both closed captions and a transcript. Videos should not be uploaded directly to our Media library. They must be uploaded to a video hosting service, for example, YouTube or Vimeo. Then embedded within the Basic text component. |
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Upload a new video
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Instead of adding the video as a media item as described above, you’ll be using the embedded media content function. The aspect ratio of these videos is usually 9:16.
Tip: If your video URL contains /shorts/ replace it with
Click on the Embedded content button
Fill out the Title and URL fields.
The dropdown should be set to iframe (the only option currently).
Set width to 400 and height to 800.
Submit.
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The transcript must be provided as HTML text (not as an uploaded document). For more guidance, check out our guide to creating useful transcripts.
If your video is in a language that is read right-to-left, such as Arabic, use the Locale field in the Metadata section to set the language code.
Closed captions
Closed captions are a text version of the audio information in a video that is timed with what's occurring visually. Captions should also identify who is speaking and include important non-speech information conveyed through sound, such as meaningful sound effects.
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