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Two-factor authentication (2FA) increases the security of our CMS by requiring a single-use code in addition to your password.
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How to set up 2FA
Next time you log in to your CMS account, you’ll be required to set up 2-factor authentication.
Navigate to your CMS login screen (e.g. content.vic.gov.au).
Enter your username and password and click ‘Log in’.
You’ll see a warning message ‘You need to enable two-factor authentication’.
Click 
Scroll down and click on the ‘Enable Email OTP’ link. You’ll be asked to enter your password again.
Tick the checkbox and click ‘Save’.
The screen will change to show ‘TFA enabled’. You can then start working in the CMS.
The next time you log in, you’ll see the following screen. You’ll see that the Verify button is greyed out. Click the Send button. (The screen will refresh and the Verify button will now be blue and available.)
Go to your mail app/site and find the email with the code. Copy the code into the field and click on Verify.
If you didn’t enter the code from your email before it expired, you can click the Resend button.
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Your email address must be current in your CMS account
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Before you set up your 2FA, it’s important that your user account has your current email address. You can check and update this by clicking on your username at the top of the screen and then Edit profile. |
Troubleshooting and getting help
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