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Customise your form settings

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Successful submission message

  • Go to the Settings tab (next to the Build tab) and click on the Confirmation tab below.

  • In the first Confirmation type section, change this setting to “Inline” – this will make the form disappear from the page once the user has submitted it, and replace it with a successful submission message.

    • We recommend choosing this setting as it will prevent users from submitting multiple duplicate copies of the form accidentally, and makes the successful submission message more obvious.

    • The default setting of “Page” will keep the form visible and filled in on the same page after the user clicks Submit, but will also display the confirmation message at the top of the form. This can be easy for the user to miss if your form is long.

    • No other options in this section are currently configured.

  • To customise the confirmation message that displays, go the field below labelled Confirmation settings.

    • If left blank, the default confirmation message is “Thank you! Your response has been submitted.”

    • Webform tokens (e.g. displaying the submission ID number) aren’t currently configured to work on the front-end display.

    • The field “Confirmation page/modal title” is not currently supported, so just fill in the “Confirmation message” field only.

Email

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notifications – internal and customer emails

  • You can set up options to email the form submissions to specific email addresses. This can be found under the Settings tab > Emails / Handlers tab. 

    • Leave the Title field as is.

    • Change the To email option to either:

      • “Custom To email address” – for an internal VPS email address where you’d like to collect the submissions

      • An email address field that is in the form – to send confirmation messages to the user who filled in the form.

    • You can choose whether any other email addresses are CCed or BCCed in the emails as well.

    • (error) Do not change the From email address – this must remain as the default [site: mail] option otherwise the emails won't send. The email address that will appear as the sender is “noreply@dpc.vic.gov.au”.

      • You can add a custom “From name” to display as the sender of the email though.

      • You can also set up a custom Reply-to email.

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