{"xsrfToken":"da0ef184d69ea7e2b51b61574b02e0768489bb05_lout","branding":{"id":"23","key":"fpdpc","name":"DPC publishing queue","portalBaseUrl":"/servicedesk/customer/portal/23","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/23/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#cf4051","headerLinkHoverBGColor":"#cf4051","headerBadgeColor":"#cf4051"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Digital Victoria Help Centre","sharedPortalName":"Digital Victoria Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-GB":{"helpCenterTitle":"Welcome to the Digital Victoria Help Centre","sharedPortalName":"Digital Victoria Help Centre","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"23","key":"fpdpc","projectId":10157,"serviceDeskId":23,"name":"DPC publishing queue","description":"<p>Department of Premier and Cabinet content on vic.gov.au</p>","portalBaseUrl":"/servicedesk/customer/portal/23","onlyPortal":false,"reqTypes":[{"id":"396","name":"Publishing support request","descriptionHtml":"","callToAction":"Publishing support request","introHtml":"<p>Raise a publishing support request with the DPC digital team.</p>","icon":10560,"iconUrl":"https://digital-vic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10560","groups":[103],"key":""},{"id":"189","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10537,"iconUrl":"https://digital-vic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10537","groups":[],"key":""},{"id":"397","name":"Form testing request","descriptionHtml":"<p><a href=\"https://www.vic.gov.au/forms\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Guide on forms</a></p>","callToAction":"Form testing request","introHtml":"<p>All new forms must pass testing before they can go live.</p>","icon":10533,"iconUrl":"https://digital-vic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[],"key":""},{"id":"398","name":"New form request","descriptionHtml":"<p><a href=\"https://www.vic.gov.au/forms\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Guide on forms</a></p>","callToAction":"New form request","introHtml":"<p>Request approval to create a new form.</p>","icon":10535,"iconUrl":"https://digital-vic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"188","name":"Raise a form request","descriptionHtml":"","callToAction":"Raise a form request","introHtml":"","icon":10467,"iconUrl":"https://digital-vic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"187","name":"Raise a service request","descriptionHtml":"","callToAction":"Raise a service request","introHtml":"","icon":10466,"iconUrl":"https://digital-vic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""}],"reqGroups":[{"id":103,"name":"General"}],"orderMapping":{"103":[396]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"046defcb-cf39-3658-a7f5-7aa186b77971","appLinkName":"System Confluence","appLinkUrl":"https://digital-vic.atlassian.net/wiki","spaceKey":"FPSDP","spaceName":"Single Digital Presence - Help Centre","spaceUrl":"https://digital-vic.atlassian.net/wiki/spaces/FPSDP","isServer":false},"labels":[],"projectKey":"FPDPC","serviceDeskId":23,"kbLinkDomainURLs":["https://digital-vic.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":23,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FPDPC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZjlmNjQxNC1kODBiLTQ0YTAtYWFiOS1lYWZkYjQ3YWEwMjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTU3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzA1NTE0MzksIm5iZiI6MTczMDU1MDIzOX0.RzcdHWEzJQfljIkop-vsfoL_fM8NHfPOuC8Zy7-GeyM","targetCollection":"upload-project-10157","endpointUrl":"https://api.media.atlassian.com","clientId":"cf9f6414-d80b-44a0-aab9-eafdb47aa023","tokenDurationInMins":20}},"kbPage":{"id":2303755606,"title":"Content collection component","url":"https://digital-vic.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/2303755606","space":{"key":"FPSDP","name":"SDP - Knowledge Base","id":2030338327},"serviceDeskIds":[10,23,27],"appLinkId":"046defcb-cf39-3658-a7f5-7aa186b77971","idInString":"2303755606","projects":[{"projectId":10143,"serviceDeskId":10,"portalId":10},{"projectId":10157,"serviceDeskId":23,"portalId":23},{"projectId":10162,"serviceDeskId":27,"portalId":27}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=digital-vic","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"da0ef184d69ea7e2b51b61574b02e0768489bb05_lout","baseUrl":"https://digital-vic.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://digital-vic.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"cf9f6414-d80b-44a0-aab9-eafdb47aa023","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"231d59b141e3486494b89cc6feb14e2e","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}